@article{DBLP:journals/jisa/ArdagnaCCPW14,
  author    = {Danilo Ardagna and Giuliano Casale and Michele Ciavotta and Juan F. Pérez and Weikun Wang},
  title     = {Quality-of-service in cloud computing: modeling techniques and their applications},
  journal   = {J. Internet Serv. Appl.},
  volume    = {5},
  number    = {1},
  pages     = {11:1--11:17},
  year      = {2014},
  doi       = {10.1186/s13174-014-0011-3}
}