@article{DBLP:journals/eor/CasaleSC16,
  author    = {Giuliano Casale and Andrea Sansottera and Paolo Cremonesi},
  title     = {Compact Markov-modulated models for multiclass trace fitting},
  journal   = {Eur. J. Oper. Res.},
  volume    = {255},
  number    = {3},
  pages     = {822--833},
  year      = {2016},
  doi       = {10.1016/j.ejor.2016.06.005}
}